WH
William H
1 reviews | Active since Dec 2012
14 Apr 2023, 10:35
DHL not necessarily DHL International
Beware: If your foreign shipper specifies DHL: that does not necessarily mean DHL International - there is also a DHL postal service that ends up at the South African Postal Service and your shipment may never reach you. Be careful if DHL Parcel International Standard is used.
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DHL Express's replyOfficial
14 Apr 2023, 12:34William H,
Thank you for taking the time to post to DHL Express and I would like to apologize for the inconvenience.
Please be advised that your shipment is moving with DHL Parcel, under the DHL Deutsche Post Banner. Meaning that this parcel did not move via DHL Express, but Global mail. These shipments are handed over to the local postal services in each country to handle the delivery with no tracking available on the DHL Express network hence we are no able to assist you further.
Please contact DHL Global Mail *** or the Post office on either *** or by Phone on ***, quote your tracking number. The consultant will be able to assist you with information of your shipment.
I hope that the provided information will be helpful.
Kind Regards,
Customer Care Department
DHL Executive office - ZA | DHL Express
DHL International (Pty) Ltd t/a DHL Express
DHL House
Fabriek & Van Acht Rd, Isando
1600, Gauteng
South Africa
***
Thank you for taking the time to post to DHL Express and I would like to apologize for the inconvenience.
Please be advised that your shipment is moving with DHL Parcel, under the DHL Deutsche Post Banner. Meaning that this parcel did not move via DHL Express, but Global mail. These shipments are handed over to the local postal services in each country to handle the delivery with no tracking available on the DHL Express network hence we are no able to assist you further.
Please contact DHL Global Mail *** or the Post office on either *** or by Phone on ***, quote your tracking number. The consultant will be able to assist you with information of your shipment.
I hope that the provided information will be helpful.
Kind Regards,
Customer Care Department
DHL Executive office - ZA | DHL Express
DHL International (Pty) Ltd t/a DHL Express
DHL House
Fabriek & Van Acht Rd, Isando
1600, Gauteng
South Africa
***
DHL Express's reply14 Apr 2023, 12:34
Official
William H,
Thank you for taking the time to post to DHL Express and I would like to apologize for the inconvenience.
Please be advised that your shipment is moving with DHL Parcel, under the DHL Deutsche Post Banner. Meaning that this parcel did not move via DHL Express, but Global mail. These shipments are handed over to the local postal services in each country to handle the delivery with no tracking available on the DHL Express network hence we are no able to assist you further.
Please contact DHL Global Mail *** or the Post office on either *** or by Phone on ***, quote your tracking number. The consultant will be able to assist you with information of your shipment.
I hope that the provided information will be helpful.
Kind Regards,
Customer Care Department
DHL Executive office - ZA | DHL Express
DHL International (Pty) Ltd t/a DHL Express
DHL House
Fabriek & Van Acht Rd, Isando
1600, Gauteng
South Africa
***
Thank you for taking the time to post to DHL Express and I would like to apologize for the inconvenience.
Please be advised that your shipment is moving with DHL Parcel, under the DHL Deutsche Post Banner. Meaning that this parcel did not move via DHL Express, but Global mail. These shipments are handed over to the local postal services in each country to handle the delivery with no tracking available on the DHL Express network hence we are no able to assist you further.
Please contact DHL Global Mail *** or the Post office on either *** or by Phone on ***, quote your tracking number. The consultant will be able to assist you with information of your shipment.
I hope that the provided information will be helpful.
Kind Regards,
Customer Care Department
DHL Executive office - ZA | DHL Express
DHL International (Pty) Ltd t/a DHL Express
DHL House
Fabriek & Van Acht Rd, Isando
1600, Gauteng
South Africa
***