EP
Elna P
1 reviews | Active since Apr 2018
23 Apr 2018, 14:54
DHL NOT GOOD SERVICE AT ALL !!!!!!!!
And still getting inv. from dhl and still no anser from Mr Mulondi Dzebu. I have no words for this lack of service from management.
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Replies (2)
DHL Express's replyOfficial
23 Apr 2018, 15:29Good afternoon Elna,
I would like to apologise for the inconvenience you are experiencing.
Kindly allow me to liaise with the consultant in question and will revert back to you in order to sort this out.
Regards
Avery Vasagie
DHL Customer Care Executive
DHL Express's reply23 Apr 2018, 15:29
Official
Good afternoon Elna,
I would like to apologise for the inconvenience you are experiencing.
Kindly allow me to liaise with the consultant in question and will revert back to you in order to sort this out.
Regards
Avery Vasagie
DHL Customer Care Executive
EP
Elna P's updateReviewer Update
23 Apr 2018, 15:33Send this to Caswell. Hi Caswell i have put in a complaint because i have proof that it is not my fault for storage or any penalty fees. I am waiting for management to investgate and head office to get back to me. The inv. that i have received before this one you have send me just know, the total due was R801.56 that i have paid to dhl and do think that all the people i have talked to and have them on record making statements of what i must do next and when i will receive my parcil is not adding up. So someone did not do there job propperly.
EP
Elna P's update23 Apr 2018, 15:33
Reviewer Update
Send this to Caswell. Hi Caswell i have put in a complaint because i have proof that it is not my fault for storage or any penalty fees. I am waiting for management to investgate and head office to get back to me. The inv. that i have received before this one you have send me just know, the total due was R801.56 that i have paid to dhl and do think that all the people i have talked to and have them on record making statements of what i must do next and when i will receive my parcil is not adding up. So someone did not do there job propperly.