DHL non existent excellence delivered
DHL's motto " excellence delivered" is utterly lie, do not be fooled by this, there is absolutely nothing excellent about DHL, except the lack of service.
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DHL Express's replyOfficial
03 Aug 2020, 17:25Dear Clara,
Please accept my most sincere apologies for any inconvenience caused.
I wish to confirm that the estimated transit time for your shipment is indeed 4 working days (excluding weekends, public holidays and Customs Procedures), but as stated on our terms of carriage we cannot guarantee these times due to the nature of our service.
Kindly be advised that your shipment arrived in Johannesburg today and is currently undergoing customs clearance.
Your shipment will be delivered once we receive a release from customs, I am following up with imports and will keep you updated on the progress.
Kind Regards, Akhona Mvuza Customer Care Executive ZA
DHL Express DHL International (Pty) Ltd t/a DHL Express
DHL HouseFabriek & Van Acht Rd,
Isando
1600
Please accept my most sincere apologies for any inconvenience caused.
I wish to confirm that the estimated transit time for your shipment is indeed 4 working days (excluding weekends, public holidays and Customs Procedures), but as stated on our terms of carriage we cannot guarantee these times due to the nature of our service.
Kindly be advised that your shipment arrived in Johannesburg today and is currently undergoing customs clearance.
Your shipment will be delivered once we receive a release from customs, I am following up with imports and will keep you updated on the progress.
Kind Regards, Akhona Mvuza Customer Care Executive ZA
DHL Express DHL International (Pty) Ltd t/a DHL Express
DHL HouseFabriek & Van Acht Rd,
Isando
1600
DHL Express's reply03 Aug 2020, 17:25
Official
Dear Clara,
Please accept my most sincere apologies for any inconvenience caused.
I wish to confirm that the estimated transit time for your shipment is indeed 4 working days (excluding weekends, public holidays and Customs Procedures), but as stated on our terms of carriage we cannot guarantee these times due to the nature of our service.
Kindly be advised that your shipment arrived in Johannesburg today and is currently undergoing customs clearance.
Your shipment will be delivered once we receive a release from customs, I am following up with imports and will keep you updated on the progress.
Kind Regards, Akhona Mvuza Customer Care Executive ZA
DHL Express DHL International (Pty) Ltd t/a DHL Express
DHL HouseFabriek & Van Acht Rd,
Isando
1600
Please accept my most sincere apologies for any inconvenience caused.
I wish to confirm that the estimated transit time for your shipment is indeed 4 working days (excluding weekends, public holidays and Customs Procedures), but as stated on our terms of carriage we cannot guarantee these times due to the nature of our service.
Kindly be advised that your shipment arrived in Johannesburg today and is currently undergoing customs clearance.
Your shipment will be delivered once we receive a release from customs, I am following up with imports and will keep you updated on the progress.
Kind Regards, Akhona Mvuza Customer Care Executive ZA
DHL Express DHL International (Pty) Ltd t/a DHL Express
DHL HouseFabriek & Van Acht Rd,
Isando
1600