DHL nolonger reliable and what they claim is not true. Find Alternatives.

Firstly,My parcel took 5 business days just to be collected.I had booked for collection on Monday 20 June 2022.This was collected Friday night on 24 June 2022.When i asked on Thursday why i'm not seeing any updat on tracking, i was told it was not clear if this was booked using DHL account or a 3rd party. I clearly did not use dhl account so i don't know why it takes long to realise that. Each time i call i'm being told it takes 24-48 hours to clear, the second time i was told it takes 2-4 days, the third time i was told it takes 2-7 days. DHL is not longer reliable. Just like what TNT used to do. Secondly each time i try to get a quote using DHL account, i will be traumatized. To book a parcel of 100kgs from the UK to SA costs R22000 whereas booking through 3rd part(WPS) which uses the same DHL cost R10500 .DHL even claims to give you 50% discount which is clearly not correct because this is the rate you get when you to book online without DHL account. Everytime i enquire about this, i'm being told that the issue is with your sales representative who will get in touch .I was never contacted. Never ,I cant pay R21000 for a service like this.