DHL MOST USELESS SUPPLIER

I BOOKED A PACKAGE FOR COLLECTION BY DHL ON FRIDAY 13TH FROM MY SUPPLIER IN CAPE TOWN ...DHL SENT CONFIRMATION WAYBILL SPECIFYING THE COLLECTION AS WELL AS DELIVERY ADRESS AND CONTACT NUMBER...THEY DULY COLLECTED ...MONDAY CAME AND WENT AND NO PACKAGE ...ON TUESDAY I RECIEVED A CALL FROM THE SUPPLIER TELLING ME THAT DHL DOES NOT HAVE THE DELIVERY ADRESS...MY ASSISTANT FOLLOWED UP AND THAY CONFIRMED THEY HAD THE PACKAGE AND IT WOULD NOW REACH ME WEDNESDAY THE 18/02/2015 ....WEDNESDAY MORNING I GET A CALL FROM MY SUPPLIER TELLING ME THEY HAVE NOW RETURNED THE PACKAGE TO HER AS THEY DONT HAVE A DELIVERY ADRESS AND THAT THEY REFUSE TO KEEP THE PACKAGE AS SHE MUST 1ST FIND OUT THE DELIVERY ADRESS.....THIS ALL THE WHILE THEY HAVE ALREADY CONFIRMED THE COLLECTION AND DELIVERY ADRESS ON THERE WAYBILL...I GUES I SHOULD HAVE LEARNT MY LESSON THE FIRST TWO TIMES THEY ******ED UP MY DELIVERIES....I AM NOW GOING TO FLY THE PACKAGE DOWN AND JUST DEDUCT THE COST OFF DHL'S ACCOUNT