DHL misleading and not worth the premium

The shipping fee invoiced was not accurate as another fee was charged once the item was at customs which meant that if I did not pay it my item was not released. Further, after I paid the duty fees and extra fees here in South Africa. I have had to call them 3 times informing them that I made the payment via the portal they provided to be used.

I have even notified the supplier to not make use of their services, that if they do I will cancel my order.

does not surprise me when I read all the other reviews