HL
Henriette L

1 reviews | Active since May 2011

23 Feb 2015, 11:38

DHL making life easier

In a world where bad service has become the norm, DHL maintains a wonderful standard of helpfulness and service. I sent a parcel to Nairobi which arrived on time and when I picked up a mistake on the delivery method and called the call center, the mistake was rectified immediately. I also got an email informing me that the parcel was delivered successfully. This also goes for the DHL call center in Nairobi where i also got outstanding service.<br> Thanks DHL!

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Replies (1)
DHL Express
DHL Express's reply27 Feb 2015, 19:12
Official
Hello life1,

Thank you for contacting DHL Express. We're here to support you with our Customs expertise, variety of shipping solutions and wealth of knowledge in international shipping.

Your continued support and loyalty is greatly appreciated.

We look forward to being of great assistance with your future shipments.

Please do not hesitate to contact us should you require further assistance.

Regards

Khensane Tshuma
Quality Advisor
DHL Express