LO
Linda O
1 reviews | Active since Jul 2015
09 Aug 2022, 11:15
DHL JUST DON'T CARE
DON'T EVER USE DHL, THEY DELIVER OR SAY THEY HAVE DELIVERED YOUR PACKAGE THEN SEND A PROOF OF DELIVERY THAT IS NOT YOUR ADDRESS. WHEN A PERSON ESQUIRES, THEY JUST CAN'T BE BOTHERED TO ASSIST A PERSON NO MATTER HOW URGENT IT IS. VERY VERY BAD AND UNREASONABLE.
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Replies (3)LO
Linda O's updateReviewer Update
09 Aug 2022, 14:07Tracking number is ***.
LO
Linda O's update09 Aug 2022, 14:07
Reviewer Update
Tracking number is ***.
LO
Linda O's updateReviewer Update
10 Aug 2022, 18:16So my package was delivered to me. Thankfully Ms Moyo hadn't thrown it in the bin. What I just can't understand is how you sign and accept a package and not check the name on the package.
Thank you DHL for correcting the error.
Thank you DHL for correcting the error.
LO
Linda O's update10 Aug 2022, 18:16
Reviewer Update
So my package was delivered to me. Thankfully Ms Moyo hadn't thrown it in the bin. What I just can't understand is how you sign and accept a package and not check the name on the package.
Thank you DHL for correcting the error.
Thank you DHL for correcting the error.
DHL Express's replyOfficial
11 Aug 2022, 07:09Good morning Linda,
Thank you for your post. Once again, I regret any inconvenience caused by this incident and I trust that all future consignments handled by DHL Express will meet with your service and quality expectations.
Kindest regards
Avery Visagie
Customer Care Executive
Thank you for your post. Once again, I regret any inconvenience caused by this incident and I trust that all future consignments handled by DHL Express will meet with your service and quality expectations.
Kindest regards
Avery Visagie
Customer Care Executive
DHL Express's reply11 Aug 2022, 07:09
Official
Good morning Linda,
Thank you for your post. Once again, I regret any inconvenience caused by this incident and I trust that all future consignments handled by DHL Express will meet with your service and quality expectations.
Kindest regards
Avery Visagie
Customer Care Executive
Thank you for your post. Once again, I regret any inconvenience caused by this incident and I trust that all future consignments handled by DHL Express will meet with your service and quality expectations.
Kindest regards
Avery Visagie
Customer Care Executive