1 reviews | Active since Mar 2016
DHl is useless OMW. Dont ever use them!
Now I called for my parcel, DHL wants me to pay another R900 because of Voucher of correction and i already paid R2500 in customs fees. This R900 fee is a dhl Voucher of correction fee that dhl got incorrect .
I am currently waiting on the line to speak to the manager , GUGU Mngomezulu give sme no update i have to call for a update.
I am currently holding for 31 minutes .
This place is a complete joke
Good morning Slade,
Thank you for contacting DHL,
Your voucher of correction has been concluded and have begun writing off the penalty that customs have made you liable of. Currently we have resubmitted to the file to customs. Currently we are awaiting on customs to provide us with a response pertaining to the submission based on the release of your shipment.
Kindly note that you will be contact prior to 1PM by Gugu to advise you on the progress of the status as prior advised.
Regards
Mulondi Dzebu
Good morning Slade,
Thank you for contacting DHL,
Your voucher of correction has been concluded and have begun writing off the penalty that customs have made you liable of. Currently we have resubmitted to the file to customs. Currently we are awaiting on customs to provide us with a response pertaining to the submission based on the release of your shipment.
Kindly note that you will be contact prior to 1PM by Gugu to advise you on the progress of the status as prior advised.
Regards
Mulondi Dzebu