1 reviews | Active since Sept 2016

24 Feb 2022, 10:26

DHL is unreliable

I’m complaining and taking this straight to media. My shipment has been MIA and rerouted and dragged since! I expected my shipment earlier not taking this long! Further more having to deal with *********** people telling me the shipment was on its way to SA now and now being told other stories! Im actual fed up with DHL

0
Replies (4)
's update24 Feb 2022, 10:44
Reviewer Update
They’re ******** me!
's update24 Feb 2022, 10:45
Reviewer Update
Now they’re expecting me to pay tax on a low value item!
's update24 Feb 2022, 10:45
Reviewer Update
Contacted carte blanch too on it
DHL Express
DHL Express's reply24 Feb 2022, 12:41
Official
Good day Violet, as per our telephonic discussion I sincerely apologize for the manner in which you were addressed as this is not how we pride ourselves in providing customer service. I am working on your query as we speak, please allow me to win your trust back as we value your business and loyalty. Regards Sade