DHL IS UNPROFFESIONAL
Dissatisfied with how my delivery is being handled. The shipment was supposed to be delivered today and not it has been sent back to the delivery facility! I am angry and going to expose this! And to have a call dropped on me when I asked because the guy did not know what he was talking about!! Never ever using DHL again.
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DHL Express's replyOfficial
01 Aug 2019, 14:35Dear Violet,
Thank you for taking the time to write to us. We always seek areas of opportunity to improve our customer experience and thank you for bringing this to our attention.
I tried calling the contact number supp**** without any success, please would you be so kind as to let me know when it would be convenient to contact you to discuss the complaint raised.
I have received your complaint and looking into it. Please allow me sometime to investigate and get the matter resolved for you.
Once again, I regret any inconvenience caused by this incident and you can expect an email from me shortly.
Kindest regards.Avery VisagieCustomer Care Executive
Thank you for taking the time to write to us. We always seek areas of opportunity to improve our customer experience and thank you for bringing this to our attention.
I tried calling the contact number supp**** without any success, please would you be so kind as to let me know when it would be convenient to contact you to discuss the complaint raised.
I have received your complaint and looking into it. Please allow me sometime to investigate and get the matter resolved for you.
Once again, I regret any inconvenience caused by this incident and you can expect an email from me shortly.
Kindest regards.Avery VisagieCustomer Care Executive
DHL Express's reply01 Aug 2019, 14:35
Official
Dear Violet,
Thank you for taking the time to write to us. We always seek areas of opportunity to improve our customer experience and thank you for bringing this to our attention.
I tried calling the contact number supp**** without any success, please would you be so kind as to let me know when it would be convenient to contact you to discuss the complaint raised.
I have received your complaint and looking into it. Please allow me sometime to investigate and get the matter resolved for you.
Once again, I regret any inconvenience caused by this incident and you can expect an email from me shortly.
Kindest regards.Avery VisagieCustomer Care Executive
Thank you for taking the time to write to us. We always seek areas of opportunity to improve our customer experience and thank you for bringing this to our attention.
I tried calling the contact number supp**** without any success, please would you be so kind as to let me know when it would be convenient to contact you to discuss the complaint raised.
I have received your complaint and looking into it. Please allow me sometime to investigate and get the matter resolved for you.
Once again, I regret any inconvenience caused by this incident and you can expect an email from me shortly.
Kindest regards.Avery VisagieCustomer Care Executive