JS
Joslyn S
1 reviews | Active since Dec 2019
25 Mar 2025, 16:21
DHL is the worst
DHL has magically lost my parcel, it is week 3 and the consultants/employees assisting me in this matter as useless! NO ONE SHOULD USE THIS COMPANY EVER!
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DHL Express's replyOfficial
25 Mar 2025, 17:39 Dear Joslyn,
Thank you for bringing this issue to our attention. Please accept our sincere apologies for any inconvenience caused. We are committed to resolving this matter promptly and have already engaged the appropriate department to address the issue. Rest assured, we are dedicated to providing you with the best possible service at all times. To assist you better, could you kindly provide us with your waybill number? We will follow up with you by 10:00 tomorrow morning.
Thank you for your understanding.
Kind Regards, Customer Care Team | DHL Express ZA | DHL Express DHL International Pty Ltd t/a DHL Express Waterfall Logistics Precinct, Pretoria Main Road, Waterfall City, Midrand, 2090 Gauteng South Africa mydhl.express.dhl/za
Thank you for bringing this issue to our attention. Please accept our sincere apologies for any inconvenience caused. We are committed to resolving this matter promptly and have already engaged the appropriate department to address the issue. Rest assured, we are dedicated to providing you with the best possible service at all times. To assist you better, could you kindly provide us with your waybill number? We will follow up with you by 10:00 tomorrow morning.
Thank you for your understanding.
Kind Regards, Customer Care Team | DHL Express ZA | DHL Express DHL International Pty Ltd t/a DHL Express Waterfall Logistics Precinct, Pretoria Main Road, Waterfall City, Midrand, 2090 Gauteng South Africa mydhl.express.dhl/za
DHL Express's reply25 Mar 2025, 17:39
Official
Dear Joslyn,
Thank you for bringing this issue to our attention. Please accept our sincere apologies for any inconvenience caused. We are committed to resolving this matter promptly and have already engaged the appropriate department to address the issue. Rest assured, we are dedicated to providing you with the best possible service at all times. To assist you better, could you kindly provide us with your waybill number? We will follow up with you by 10:00 tomorrow morning.
Thank you for your understanding.
Kind Regards, Customer Care Team | DHL Express ZA | DHL Express DHL International Pty Ltd t/a DHL Express Waterfall Logistics Precinct, Pretoria Main Road, Waterfall City, Midrand, 2090 Gauteng South Africa mydhl.express.dhl/za
Thank you for bringing this issue to our attention. Please accept our sincere apologies for any inconvenience caused. We are committed to resolving this matter promptly and have already engaged the appropriate department to address the issue. Rest assured, we are dedicated to providing you with the best possible service at all times. To assist you better, could you kindly provide us with your waybill number? We will follow up with you by 10:00 tomorrow morning.
Thank you for your understanding.
Kind Regards, Customer Care Team | DHL Express ZA | DHL Express DHL International Pty Ltd t/a DHL Express Waterfall Logistics Precinct, Pretoria Main Road, Waterfall City, Midrand, 2090 Gauteng South Africa mydhl.express.dhl/za