vM
vukosi M
1 reviews | Active since Sept 2018
11 Dec 2020, 09:27
DHL IS POOR WHEN COMES TO SERVICE
This is what i receive today on the 11/12/2020 i sent the document on 03/12/2020 from polokwane to jhb. and the closing date is today at 11h00.
Dear Valued Consignee: ***
Your package arrived at our post service on 12/09/ 2020.
Our courier agent was unable to deliver your package due to the incorrect delivery address labeled on your package.
To receive your package, kindly review the delivery correction form, and fill in your correct delivery info, this will enable us to locate and deliver your package to you in the next 24 hour. Click on the link below to.
NB: GUYS PLEASE TRY OTHER Couriers NOT DHL.
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DHL Express's replyOfficial
11 Dec 2020, 10:22Dear Vukosi,
Thank you for your post. On behalf of DHL Express, I would like to apologize for the undoubted inconvenience caused.
Looking at the reference number - GMK: *** - it does appear that this is not a DHL Express but a DHL Paket / Global Mail shipment.
DHL Express waybill or tracking numbers are 10-digits only, no letters and will start with any digit from 1 to 9.
These shipments are handed over to the Local Postal services in each country to handle the delivery . You need to contact the Post office on either *** or by phone on ***, quote your tracking number. The consultant will be able to provide you with the delivery information required to confirm when you can expect receipt of your shipment.
https://parcelsapp.com/en/tracking/, to track your type of shipment.
I sincerely regret and inconvenience that may have been caused by this matter. I hope the above information is helpful.
Regards.Avery Visagie Customer Care Executive ZA | DHL Express
Thank you for your post. On behalf of DHL Express, I would like to apologize for the undoubted inconvenience caused.
Looking at the reference number - GMK: *** - it does appear that this is not a DHL Express but a DHL Paket / Global Mail shipment.
DHL Express waybill or tracking numbers are 10-digits only, no letters and will start with any digit from 1 to 9.
These shipments are handed over to the Local Postal services in each country to handle the delivery . You need to contact the Post office on either *** or by phone on ***, quote your tracking number. The consultant will be able to provide you with the delivery information required to confirm when you can expect receipt of your shipment.
https://parcelsapp.com/en/tracking/, to track your type of shipment.
I sincerely regret and inconvenience that may have been caused by this matter. I hope the above information is helpful.
Regards.Avery Visagie Customer Care Executive ZA | DHL Express
DHL Express's reply11 Dec 2020, 10:22
Official
Dear Vukosi,
Thank you for your post. On behalf of DHL Express, I would like to apologize for the undoubted inconvenience caused.
Looking at the reference number - GMK: *** - it does appear that this is not a DHL Express but a DHL Paket / Global Mail shipment.
DHL Express waybill or tracking numbers are 10-digits only, no letters and will start with any digit from 1 to 9.
These shipments are handed over to the Local Postal services in each country to handle the delivery . You need to contact the Post office on either *** or by phone on ***, quote your tracking number. The consultant will be able to provide you with the delivery information required to confirm when you can expect receipt of your shipment.
https://parcelsapp.com/en/tracking/, to track your type of shipment.
I sincerely regret and inconvenience that may have been caused by this matter. I hope the above information is helpful.
Regards.Avery Visagie Customer Care Executive ZA | DHL Express
Thank you for your post. On behalf of DHL Express, I would like to apologize for the undoubted inconvenience caused.
Looking at the reference number - GMK: *** - it does appear that this is not a DHL Express but a DHL Paket / Global Mail shipment.
DHL Express waybill or tracking numbers are 10-digits only, no letters and will start with any digit from 1 to 9.
These shipments are handed over to the Local Postal services in each country to handle the delivery . You need to contact the Post office on either *** or by phone on ***, quote your tracking number. The consultant will be able to provide you with the delivery information required to confirm when you can expect receipt of your shipment.
https://parcelsapp.com/en/tracking/, to track your type of shipment.
I sincerely regret and inconvenience that may have been caused by this matter. I hope the above information is helpful.
Regards.Avery Visagie Customer Care Executive ZA | DHL Express