TSDC
Tiago Santos De Carvalho
1 reviews | Active since Dec 2018
19 Dec 2018, 10:59
DHL is despicable
DHL services is the most *********** and unhelpful service that I have ever received. After failing to do their jobs and wasting more of my time and money than was necessary they did not have the decency to offer an apology. The staff are rude. The drivers and staff lie to you and accuse you for there incompetence.
An absolute waste of time money and effort. I could not be more disgusted by their service.
Helpful (0)
Replies (1)0
Replies (1)
DHL Express's replyOfficial
19 Dec 2018, 13:49Dear Tiago, Thank you for contacting DHL Express. I am disappointed to hear of your recent negative interaction with our Company – As a company who Prides itself being the Market Leader in international Express and in offering World Class Service , I assure you that this is not the level of Service we Pride ourselves in. I have forwarded you an e-mail to your personal e-mail address – I am interested in learning more about your recent encounter so we can ensure that this is immediately addressed to ensure a better Service in future . Please find my direct details below should additional assistance be required . Best Regards,Ms Buhle Sekoboane
Customer Care Executive Office DHL Express – South Africa
DHL House
Cnr: Fabriek and Van Acht Streets
Isando, Gauteng, 1600
Customer Care Executive Office DHL Express – South Africa
DHL House
Cnr: Fabriek and Van Acht Streets
Isando, Gauteng, 1600
DHL Express's reply19 Dec 2018, 13:49
Official
Dear Tiago, Thank you for contacting DHL Express. I am disappointed to hear of your recent negative interaction with our Company – As a company who Prides itself being the Market Leader in international Express and in offering World Class Service , I assure you that this is not the level of Service we Pride ourselves in. I have forwarded you an e-mail to your personal e-mail address – I am interested in learning more about your recent encounter so we can ensure that this is immediately addressed to ensure a better Service in future . Please find my direct details below should additional assistance be required . Best Regards,Ms Buhle Sekoboane
Customer Care Executive Office DHL Express – South Africa
DHL House
Cnr: Fabriek and Van Acht Streets
Isando, Gauteng, 1600
Customer Care Executive Office DHL Express – South Africa
DHL House
Cnr: Fabriek and Van Acht Streets
Isando, Gauteng, 1600