mH
makhosazane H
1 reviews | Active since Nov 2013
28 Oct 2020, 00:06
DHL is by far the worst courier company.
Worst service delivery, 3 months later no delivery. Incompetence from the highest office and no accountability what so ever!!!!
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DHL Express's replyOfficial
28 Oct 2020, 09:08Dear Makhosazane,
I trust this mail finds you well and safe.
Thank you for bringing your complaint to our attention, I sincerely apologies for the manner in which this has been handled.
I can assure you we at DHL, take great pride in ensuring our customers have a satisfying experience with our services.
Please allow me a chance to investigate this with further and I will revert to you within the next 24 working hours.
Thank you.
Kind Regards,
On behalf of the MD office.
Busisiwe Sithole
DHL Express's reply28 Oct 2020, 09:08
Official
Dear Makhosazane,
I trust this mail finds you well and safe.
Thank you for bringing your complaint to our attention, I sincerely apologies for the manner in which this has been handled.
I can assure you we at DHL, take great pride in ensuring our customers have a satisfying experience with our services.
Please allow me a chance to investigate this with further and I will revert to you within the next 24 working hours.
Thank you.
Kind Regards,
On behalf of the MD office.
Busisiwe Sithole