1 reviews | Active since Apr 2018
DHL IS BAD ..Never trust
Been home the past 2working days waiting for my package ,even left a note at my front door for the dhl courier delivery to either leave package at the door or at my front office and they never delivered or even leave an attempted delivery note . DHL trucking status says :attempted delivery and recipient not home. Yet I paid so much money to have an express delivery ..This is not fair !
Dear Alain,
I hope that this email finds you well.
Please accept my humble apology for the way we have handled your shipment. I did receive your complaint and looking into it, I am personally investigating what transpired and I will do my utmost to get the matter resolved as quickly as possible.
Kindly provide me with the DHL waybill / tracking number to assist. Please expect an email from me shortly.
Kindest regards.
Avery Visagie
Customer Care Executive
Dear Alain,
I hope that this email finds you well.
Please accept my humble apology for the way we have handled your shipment. I did receive your complaint and looking into it, I am personally investigating what transpired and I will do my utmost to get the matter resolved as quickly as possible.
Kindly provide me with the DHL waybill / tracking number to assist. Please expect an email from me shortly.
Kindest regards.
Avery Visagie
Customer Care Executive