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Siyathokoza N
1 reviews | Active since Apr 2019
09 Apr 2019, 20:45
DHL International not being good to customers
I ordered an item from Pro Direct :Soccer. I was promised that it would arrive on the 9th of April. But I still do not have the product till this day. I am very angry and wish to reverse my purchase :(.
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DHL Express's replyOfficial
10 Apr 2019, 07:14Dear Siyathokoza,
I tried calling the contact number supp**** without any success, please would you be so kind as to let me know when it would be convenient to contact you to discuss the complaint raised.
On behalf of DHL Express, I would like to apologize for the undoubted inconvenience the delay in delivery of the above shipment has caused.
Kindly provide me with your tracking / waybill number in order to assist you.
Kind regards.
I tried calling the contact number supp**** without any success, please would you be so kind as to let me know when it would be convenient to contact you to discuss the complaint raised.
On behalf of DHL Express, I would like to apologize for the undoubted inconvenience the delay in delivery of the above shipment has caused.
Kindly provide me with your tracking / waybill number in order to assist you.
Kind regards.
Avery Visagie
Customer Care Executive
DHL Express's reply10 Apr 2019, 07:14
Official
Dear Siyathokoza,
I tried calling the contact number supp**** without any success, please would you be so kind as to let me know when it would be convenient to contact you to discuss the complaint raised.
On behalf of DHL Express, I would like to apologize for the undoubted inconvenience the delay in delivery of the above shipment has caused.
Kindly provide me with your tracking / waybill number in order to assist you.
Kind regards.
I tried calling the contact number supp**** without any success, please would you be so kind as to let me know when it would be convenient to contact you to discuss the complaint raised.
On behalf of DHL Express, I would like to apologize for the undoubted inconvenience the delay in delivery of the above shipment has caused.
Kindly provide me with your tracking / waybill number in order to assist you.
Kind regards.
Avery Visagie
Customer Care Executive