LB
Liam B
1 reviews | Active since Aug 2025
05 Sept 2025, 10:36
DHL International is reliable
I had several issues with a package I ordered online. It appears that the fault **** with customs and not with DHL International. The customer service at DHL International, specifically Ms Sade Eiman, went to extreme lengths to assist me with my case. I appreciate the work she did in ensuring I received my package. Would recommend.
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Replies (2)LB
Liam B's updateReviewer Update
05 Sept 2025, 10:37the fault was with* customs
LB
Liam B's update05 Sept 2025, 10:37
Reviewer Update
the fault was with* customs
DHL Express's replyOfficial
05 Sept 2025, 10:49Dear Liam
Thank you for taking out the time to compliment Sade Eiman's service .
We are delighted that she could assist you and that the experience was efficient and seamless. We will ensure that Sade is recognized for this phenomenal 5 star Compliment . Thank you for your business and if there is anything we can assist with please do not hesitate to contact us again.
Kind Regards, Customer Care Executive ZA | DHL Express ZA | DHL Express DHL International Pty Ltd t/a DHL Express Waterfall Logistics Precinct, Pretoria Main Road, Waterfall City, Midrand, 2090 Gauteng South Africa ***
Thank you for taking out the time to compliment Sade Eiman's service .
We are delighted that she could assist you and that the experience was efficient and seamless. We will ensure that Sade is recognized for this phenomenal 5 star Compliment . Thank you for your business and if there is anything we can assist with please do not hesitate to contact us again.
Kind Regards, Customer Care Executive ZA | DHL Express ZA | DHL Express DHL International Pty Ltd t/a DHL Express Waterfall Logistics Precinct, Pretoria Main Road, Waterfall City, Midrand, 2090 Gauteng South Africa ***
DHL Express's reply05 Sept 2025, 10:49
Official
Dear Liam
Thank you for taking out the time to compliment Sade Eiman's service .
We are delighted that she could assist you and that the experience was efficient and seamless. We will ensure that Sade is recognized for this phenomenal 5 star Compliment . Thank you for your business and if there is anything we can assist with please do not hesitate to contact us again.
Kind Regards, Customer Care Executive ZA | DHL Express ZA | DHL Express DHL International Pty Ltd t/a DHL Express Waterfall Logistics Precinct, Pretoria Main Road, Waterfall City, Midrand, 2090 Gauteng South Africa ***
Thank you for taking out the time to compliment Sade Eiman's service .
We are delighted that she could assist you and that the experience was efficient and seamless. We will ensure that Sade is recognized for this phenomenal 5 star Compliment . Thank you for your business and if there is anything we can assist with please do not hesitate to contact us again.
Kind Regards, Customer Care Executive ZA | DHL Express ZA | DHL Express DHL International Pty Ltd t/a DHL Express Waterfall Logistics Precinct, Pretoria Main Road, Waterfall City, Midrand, 2090 Gauteng South Africa ***