FM
France M

1 reviews | Active since Sept 2020

12 Sept 2020, 17:04

DHL International

since my package arrived in SA on the 6th of July and I have not received it. I have tracked it throughout the process although it takes forever to be updated the last update was on 27th August its says DEPARTED FROM LOCAL DISTRIBUTION CENTER. I can't believe its almost 3 months now. I have tried to call but no answer nor my emails are being responded. The service is very poor and I am highly disappointed

0
Replies (1)
DHL Express
DHL Express's reply14 Sept 2020, 06:38
Official
Dear France,

Thank you for your post. On behalf of DHL Express, I would like to apologize for any inconvenience the delay in delivery of the above shipment has caused.

Please expect expect an email from me shortly. I will require your DHL Express waybill number to assist.

Regards.
Avery Visagie
Customer Care