1 reviews | Active since Mar 2018
DHL INTERNATIONAL
My partner and I used DHL for our shipment from China via Dubai, our shipment arrived in the country on the 20th December 2017. To date we haven't got our shipment and we not getting any clear explaination on why we not getting it.
We have them every paper work they requested, every amount they requested however nothing is happening.
We have been dealing Aletta Tshabalala and her supervisor Anash who they duck and diving when asking question and now Anash has even decided to ignore my emails.
This is the worst customer service I have ever seen in the entire industry. It's been 3 months and Wes still are without our goods.
I have lost customers and have stress as people wants their goods or money back. Please help us.
Dear Ellen
Thank you for bringing the above into our attention and I would like to sincerely apologise about the way your shipment has been handled thus far.
May you please advise the waybill number so that I can assist you further.
Kind Regards
Nosicelo Manentsa
Customer Care Executive
Best regards,
Dear Ellen
Thank you for bringing the above into our attention and I would like to sincerely apologise about the way your shipment has been handled thus far.
May you please advise the waybill number so that I can assist you further.
Kind Regards
Nosicelo Manentsa
Customer Care Executive
Best regards,