AM
Alexcia M

1 reviews | Active since Oct 2017

23 Oct 2017, 19:51

DHL INEFFICIENCY

There are a number of packages that I have been expecting and some I have received. The pacakages I have received from the U.K. through DHL, have been tampered with and I have had a package where some of my goods were removed. I am very disappointed in DHL I have been led to believe that DHL has a very good almost flawless service.

So imagine my dismay when all I have had is incident after incident with DHL.

Packages arriving days later due to delays. The whole point of courier services is surely to be quicker then normal mail.

Thank You

Disgruntled customer

0
Replies (1)
DHL Express
DHL Express's reply24 Oct 2017, 09:28
Official

Dear Alexcia,

Thank you for posting to us and we apologize that your experience did not meet your expectations.

Kindly provide me with the tracking numbers of all the shipments you are referring to so I can investigate this matter.

Kind Regards,

Akhona Mvuza

Customer Care Executive

Best regards,