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Eugene D

1 reviews | Active since Sept 2010

02 Dec 2019, 18:51

DHL ***********

DHL has to do one thing... transport and deliver your parcel. With Google maps freely available why can't they deliver my parcel in 7 days since the first attempt. And my address provided is 100% accurate. I do not understand why Amazon still use them or how *********** the company is, in doing what they're supposed to so.. I've contacted Amazon already and refuse to call DHL for the 4th time. And I paid extra for a speedy delivery. What a waste of money.

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Replies (1)
DHL Express
DHL Express's reply03 Dec 2019, 07:17
Official
Dear Eugene,

Thank you for writing to us.

On behalf of DHL Express, I would like to apologize for the undoubted inconvenience the delay in delivery of the above shipment has caused.

I have received your complaint. Please allow me sometime to look into the matter and get it resolved. 

Please expect an email from me shortly.

Kind Regards.
Avery VisagieCustomer Care Executive