DHL Incompetence

Dealing with DHL South Africa is an absolute nightmare. Having shipped equipment on two separate occasions on a temporary export. Once in July and once in August. Having paid R200 000 for the two shipments we have only received the waybills. No invoices, no export docs, no customs doc!!! We have emailed and phoned numerous times, have even been to Cape Town Int to try and get docs but nothing, absolutely nothing. So ***********!!! Can't believe they are even allowed to operate as a business when they are even issuing tax invoices. There should be an option for 0 stars.