AK
Anique K

1 reviews | Active since Sept 2017

17 Jan 2018, 11:39

DHL goes the extra mile

I would like to compliment DHL for the excellent service I received from one of their employees, Carmen de Villiers. After having a bad experience with DHL last year, I was helped by Carmen who dealt with my issues and questions with patience and competence and really went the extra mile to sort out the obstacles that I ran into with my parcel. Thank you Carmen!

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Replies (1)
DHL Express
DHL Express's reply17 Jan 2018, 16:30
Official

Good afternoon Anique,

Thank you for taking the time to publish your complement.

It brings great joy when clients appreciate the service they have received as it inspires fellow colleague's to provide world class service. I will be forwarding your complement to Carmen's manager.

Regards

Mulondi Dzebu

Customer Care Executive