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Nduduzo N
1 reviews | Active since Nov 2021
13 Nov 2021, 13:00
DHL
Poor service delivery. They lost my package and did not communicate this with me. I kept pestering them and did not try to initiate communication whatsoever. A big disappointment
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Nduduzo N's updateReviewer Update
17 Nov 2021, 22:08The DHL customer service team worked tirelessly and resolved the issues I had with them. I would like to especially acknowledge the work done by the customer care executive i.e. Lesareng Moseneke in resolving the issue.
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Nduduzo N's update17 Nov 2021, 22:08
Reviewer Update
The DHL customer service team worked tirelessly and resolved the issues I had with them. I would like to especially acknowledge the work done by the customer care executive i.e. Lesareng Moseneke in resolving the issue.
DHL Express's replyOfficial
18 Nov 2021, 07:37Dear Nduduzo
Thank you very much for taking the time to send through this compliment for Lesareng Moseneke . I will ensure that she is recognised for her great service and I am pleased to hear that your issue has been resolved.
Kind Regards
DHL Customer Care Department
Thank you very much for taking the time to send through this compliment for Lesareng Moseneke . I will ensure that she is recognised for her great service and I am pleased to hear that your issue has been resolved.
Kind Regards
DHL Customer Care Department
DHL Express's reply18 Nov 2021, 07:37
Official
Dear Nduduzo
Thank you very much for taking the time to send through this compliment for Lesareng Moseneke . I will ensure that she is recognised for her great service and I am pleased to hear that your issue has been resolved.
Kind Regards
DHL Customer Care Department
Thank you very much for taking the time to send through this compliment for Lesareng Moseneke . I will ensure that she is recognised for her great service and I am pleased to hear that your issue has been resolved.
Kind Regards
DHL Customer Care Department