1 reviews | Active since Dec 2023
DHL Express - The worse courier service in the world, that is the tag line you should advertise
They do not even deserve one star as it is the worse service there is.
I sent my daughter a parcel in France on the 21st of October, and still to today, she has not received it. There has been delays from the 1st day and that caused the parcel to arrive after she left France already, then I paid again to redirect the parcel to Barcelona, and today the 2nd of December I receive an email to say sorry for the inconvenience the parcel has been sent back, as they could not get hold of her, but there is no calls from them to her at all, but she had to follow up with them twice.
Absolutely PATHETIC!! If you ever need to send a parcel overseas, I will NEVER use them again or recommend them to anybody. You send complaints on there web and not even that gets addressed.
I am still waiting to find out where my parcel is, in order to have it collected by a diffrent company to deliver. None of them have answers on anything, the email gets send from one person to another person to another person to assist and get answers, they just keep passing the bucket and do not accept responsiblity for anything to get the matter resolved.
DHL Express - The worse courier service in the world, that is the tag line you should advertise
Thank you for bringing this issue to our attention.
We sincerely apologize for any inconvenience this may have caused. We are committed to resolving the matter promptly and have already engaged the appropriate department. Rest assured, we are dedicated to providing you with the highest level of service at all times, and we will follow up with you within the next two hours.
Thank you for bringing this issue to our attention.
We sincerely apologize for any inconvenience this may have caused. We are committed to resolving the matter promptly and have already engaged the appropriate department. Rest assured, we are dedicated to providing you with the highest level of service at all times, and we will follow up with you within the next two hours.
