DHL express - the NO RUSH COURIER COMPANY !!!

Booked pick up 5days ago Amazon return via - DHL , who forgot to dispatch courier, called 3 times during Tuesday promised 3 pick up times nothing...Wednesday evening at 18H05 COURIER calls to pick up a 5day ago express parcel - Total incompetence and Disinterested I their Job value furthermore Laughs at me for asking him is this the time they send you - I rep**** Sorry Friend the package is in Las Vegas already you a bit too Late ! ...useless courier company