JS
JL S
1 reviews | Active since Mar 2020
10 May 2024, 13:24
DHL Express - no payment option on their portal
Great service so far. Just you are advised you can pay via their Portal, well the option does not exist. Logged in as a guest using an otp to authenticator. But no paying options.
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DHL Express's replyOfficial
10 May 2024, 13:30Dear JL Van Scheers,
I trust this mail finds you well and safe.
Thank you for bringing your complaint to our attention, I sincerely apologise for the manner in which this has been handled.
I can assure you we at DHL, take great pride in ensuring our customers have a satisfying experience with our services.
Kind Regards,
I trust this mail finds you well and safe.
Thank you for bringing your complaint to our attention, I sincerely apologise for the manner in which this has been handled.
I can assure you we at DHL, take great pride in ensuring our customers have a satisfying experience with our services.
Kind Regards,
DHL Express's reply10 May 2024, 13:30
Official
Dear JL Van Scheers,
I trust this mail finds you well and safe.
Thank you for bringing your complaint to our attention, I sincerely apologise for the manner in which this has been handled.
I can assure you we at DHL, take great pride in ensuring our customers have a satisfying experience with our services.
Kind Regards,
I trust this mail finds you well and safe.
Thank you for bringing your complaint to our attention, I sincerely apologise for the manner in which this has been handled.
I can assure you we at DHL, take great pride in ensuring our customers have a satisfying experience with our services.
Kind Regards,