1 reviews | Active since Jul 2012
DHL express = extremely poor ability to deliver an express service
Parcel sent from UK to SA durban parcel meant to arrive on 11th October its the 22nd October and still waiting to receive my parcel. Express service think DHL need to look up the meaning of express!!! when you call DHL you get transferred and transferred its like no one knows what they doing. i will never ever use DHL such poor service yet you pay a fortune for it. not happy at all!!!!!
Dear Karen
I would like to sincerely apologise about the way your delivery has been handled thus far, I can assure you that this is not the type of service that we pride ourselves in. I am currently arranging for this shipment to be delivered to you as soon as possible and will keep you updated on the progress.
Kind Regards
Nosicelo Manentsa
Customer Care Executive
Dear Karen
I would like to sincerely apologise about the way your delivery has been handled thus far, I can assure you that this is not the type of service that we pride ourselves in. I am currently arranging for this shipment to be delivered to you as soon as possible and will keep you updated on the progress.
Kind Regards
Nosicelo Manentsa
Customer Care Executive