ML
Mia L
1 reviews | Active since May 2019
03 May 2019, 14:13
DHL Express Cape Town/SA
Never ever use DHL express for urgent services for anything. Its not worth the money paid and definitely not capable of the service they market. When they mess up, your calls will be ignored. Your emails will be ignored. If you do get hold of them they will lie to you shamelessly. Its absolutely shocking. The level of unprofessionalism and incompetence. my waybill ********** 866.
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DHL Express's replyOfficial
06 May 2019, 10:13Dear Mia,
Thank you for writing to us and for bringing this matter to our attention.
Please accept my sincere apology for any inconvenience that may have been caused by this matter.
Kindly respond to my email with your tracking number in order for me to assist with your complaint as it has been blurred out on Hello Peter for security reasons.
Akhona MvuzaCustomer Care Executive
Thank you for writing to us and for bringing this matter to our attention.
Please accept my sincere apology for any inconvenience that may have been caused by this matter.
Kindly respond to my email with your tracking number in order for me to assist with your complaint as it has been blurred out on Hello Peter for security reasons.
Akhona MvuzaCustomer Care Executive
DHL Express's reply06 May 2019, 10:13
Official
Dear Mia,
Thank you for writing to us and for bringing this matter to our attention.
Please accept my sincere apology for any inconvenience that may have been caused by this matter.
Kindly respond to my email with your tracking number in order for me to assist with your complaint as it has been blurred out on Hello Peter for security reasons.
Akhona MvuzaCustomer Care Executive
Thank you for writing to us and for bringing this matter to our attention.
Please accept my sincere apology for any inconvenience that may have been caused by this matter.
Kindly respond to my email with your tracking number in order for me to assist with your complaint as it has been blurred out on Hello Peter for security reasons.
Akhona MvuzaCustomer Care Executive