JW
Jeanne W
1 reviews | Active since Jan 2014
30 Jul 2019, 17:33
DHL excellent service
Excellent service for collection of passport and delivery. Only concern was that communication about special instructions for delivery was not followed. So the delivery guy had to come back. At least he phoned. Good.
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Replies (1)
DHL Express's replyOfficial
30 Jul 2019, 19:26Dear Jeanne,
Thank you for contacting DHL Express and for the Compliment .
We love receiving such positive feedback from our Customer's , as we value your feedback .
I am glad to know that all was received in good order - Your concern was also noted, I assure you this is being addressed internally to ensure an even better service in future .
Thank you for chosing DHL Express.
Until the next Express Shipment .
Regards,Ms Buhle Sekoboane
Customer Care Executive Office DHL Express – South Africa
DHL House
Cnr: Fabriek and Van Acht Streets
Isando, Gauteng, 1600
Thank you for contacting DHL Express and for the Compliment .
We love receiving such positive feedback from our Customer's , as we value your feedback .
I am glad to know that all was received in good order - Your concern was also noted, I assure you this is being addressed internally to ensure an even better service in future .
Thank you for chosing DHL Express.
Until the next Express Shipment .
Regards,Ms Buhle Sekoboane
Customer Care Executive Office DHL Express – South Africa
DHL House
Cnr: Fabriek and Van Acht Streets
Isando, Gauteng, 1600
DHL Express's reply30 Jul 2019, 19:26
Official
Dear Jeanne,
Thank you for contacting DHL Express and for the Compliment .
We love receiving such positive feedback from our Customer's , as we value your feedback .
I am glad to know that all was received in good order - Your concern was also noted, I assure you this is being addressed internally to ensure an even better service in future .
Thank you for chosing DHL Express.
Until the next Express Shipment .
Regards,Ms Buhle Sekoboane
Customer Care Executive Office DHL Express – South Africa
DHL House
Cnr: Fabriek and Van Acht Streets
Isando, Gauteng, 1600
Thank you for contacting DHL Express and for the Compliment .
We love receiving such positive feedback from our Customer's , as we value your feedback .
I am glad to know that all was received in good order - Your concern was also noted, I assure you this is being addressed internally to ensure an even better service in future .
Thank you for chosing DHL Express.
Until the next Express Shipment .
Regards,Ms Buhle Sekoboane
Customer Care Executive Office DHL Express – South Africa
DHL House
Cnr: Fabriek and Van Acht Streets
Isando, Gauteng, 1600