DHL

The DHL website is not a user friendly site and does not cater trying to get a quote for a cylindrical parcel. So i phoned and spoke to an agent named Jabu who after a protracted period gave me a quote. He then advised that if i opened an account i might get a better rate. To this end he said someone would phone me the next day to arrange he and gave me the following references. Code ref 10/2536 and service ***. Needless to say no one phoned me so two days later i attempted to phone and enquire. I first phone the number on the website ***and on two occasions it rang and then went dead. So i then attempted to phone 021 805 700 and after no one answered the phone after 10 minutes i put it done. I then resorted to using their E mail facility and typed a very similar e mail as the one above Guess what after five days no response whatsoever. This is not what expects international company who deal in express deliveries,how do they do any business at all Philip Howes