BM
Bathabile M
1 reviews | Active since Jul 2017
16 Nov 2020, 13:18
DHL e-commerce is ***********
I have been waiting for a package to be delivered to me since October and e-commerce can't give me the tracking details and I'm not happy with the service I'm getting from the e-commerce dept since they are not giving me the information I need. I dont know where my package is and it seems like they don't know either.
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DHL Express's replyOfficial
16 Nov 2020, 13:38Dear Bathabile,
Thank you very much for your post. Please accept my sincere apology for any inconvenience that may have been caused.
We have received your complaint and looking into it. Kindly expect an email from us shortly.
Please note that DHL waybill / tracking numbers are 10-digits only, the number you've provided is longer and does not appear to be one of ours. Please hold for my email.
Regards.Avery Visagie Customer Care Executive ZA | DHL Express
Thank you very much for your post. Please accept my sincere apology for any inconvenience that may have been caused.
We have received your complaint and looking into it. Kindly expect an email from us shortly.
Please note that DHL waybill / tracking numbers are 10-digits only, the number you've provided is longer and does not appear to be one of ours. Please hold for my email.
Regards.Avery Visagie Customer Care Executive ZA | DHL Express
DHL Express's reply16 Nov 2020, 13:38
Official
Dear Bathabile,
Thank you very much for your post. Please accept my sincere apology for any inconvenience that may have been caused.
We have received your complaint and looking into it. Kindly expect an email from us shortly.
Please note that DHL waybill / tracking numbers are 10-digits only, the number you've provided is longer and does not appear to be one of ours. Please hold for my email.
Regards.Avery Visagie Customer Care Executive ZA | DHL Express
Thank you very much for your post. Please accept my sincere apology for any inconvenience that may have been caused.
We have received your complaint and looking into it. Kindly expect an email from us shortly.
Please note that DHL waybill / tracking numbers are 10-digits only, the number you've provided is longer and does not appear to be one of ours. Please hold for my email.
Regards.Avery Visagie Customer Care Executive ZA | DHL Express