DHL does not follow up on new accounts

<p>I requested that DHL contact me to open a new import/export account with me to courier samples in and out of China. This was after 30 minutes of being transferred from department to department and then been promised over the phone thatan agent would be in touch to set up the appointments. Very dissapointing since they are the preferred provider out of China. perhaps they do not care because they will get the business from others in the industry anyway, eg. Globeflight outsources to them. Get your act together DHL and send me an agent with an application form to get this account opened!</p>