1 reviews | Active since Jul 2012

26 May 2017, 08:51

DHL ... do they actually collect?

<p>Parcel was not collected.</p> <p>Called the Contact Centre ... unprofessional service .... had to hold on the line for about 15 minutes!</p> <p>Who knows if parcel will be collected and delivered in one piece?</p>

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Replies (1)
DHL Express
DHL Express's reply26 May 2017, 10:50
Official

Good morning Alet,

Thank you for notifying DHL Express with your concern.

We value your feedback regarding our agents and apologize that your experience did not meet your expectations.

Please kindly refer to the email provided for further communication.

Kind regards,

Charmaine Ram

Customer Care Executive

DHL Express