dD
dclaxton D
1 reviews | Active since Jan 2017
14 Sept 2020, 10:58
DHL - Disgraceful service - BE AWARE DO NOT USE THIS COMPANY
I am a pensioner that rebuilds steam engine's. I order part from manufacturer in London delivered to my daughter in London.
So engaged DHL (BIG MISTAKE!!!!!) to courier the small parcel to me in Pretoria (South Africa.
The parcel was intercepted by customs 6 WEEKS ago - No reason given.
I have supp**** the original invoice >> • I have supp**** the packing list >> • I have supp**** my bank account showing my purchase amount.
DHL are unable/don't care/*********** to resolve this matter
No feed back is given as to why the parcel is stopped.
Disgraceful service
Helpful (0)
Replies (1)0
Replies (1)DHL Express's replyOfficial
14 Sept 2020, 11:37Dear David,
Hope this E-mail Finds you Well
Please note the shipment has been stopped by Customs for inspection.
Customs department will contact you regarding updates.
I would like to apologies for the delay
Thank you.
Hope this E-mail Finds you Well
Please note the shipment has been stopped by Customs for inspection.
Customs department will contact you regarding updates.
I would like to apologies for the delay
Thank you.
Kind Regards,
On behalf of the MD office.
Busisiwe Sithole
DHL Express's reply14 Sept 2020, 11:37
Official
Dear David,
Hope this E-mail Finds you Well
Please note the shipment has been stopped by Customs for inspection.
Customs department will contact you regarding updates.
I would like to apologies for the delay
Thank you.
Hope this E-mail Finds you Well
Please note the shipment has been stopped by Customs for inspection.
Customs department will contact you regarding updates.
I would like to apologies for the delay
Thank you.
Kind Regards,
On behalf of the MD office.
Busisiwe Sithole
