DHL disaster
They have send my documents and passport to the wrong place, I'm trying to correct there mistake and no one can help me. They Tel me they will phone me back in an ours time to see what they can do and what it will cost me
Helpful (0)
Replies (1)0
Replies (1)
DHL Express's replyOfficial
04 Jan 2023, 11:53Dear Roelan,
Thank you for bringing this matter to our attention
We apologise for the inconvenience this may have caused and assure you of our best efforts to rectify the matter as soon as possible.
We acknowledge the receipt of your enquiry and confirm that the relevant department are working hard to resolve the matter as quickly as possible
One of our customer service Executives will be in touch with you within 2hours. E Mails received out of business hours and on weekends - responses might take us a little bit longer .
We look forward to being of service to you!
Kind Regards,
DHL Executive office - ZA | DHL Express
DHL International (Pty) Ltd t/a DHL Express
DHL House
Fabriek & Van Acht Rd, Isando
1600, Gauteng
South Africa
***
Thank you for bringing this matter to our attention
We apologise for the inconvenience this may have caused and assure you of our best efforts to rectify the matter as soon as possible.
We acknowledge the receipt of your enquiry and confirm that the relevant department are working hard to resolve the matter as quickly as possible
One of our customer service Executives will be in touch with you within 2hours. E Mails received out of business hours and on weekends - responses might take us a little bit longer .
We look forward to being of service to you!
Kind Regards,
DHL Executive office - ZA | DHL Express
DHL International (Pty) Ltd t/a DHL Express
DHL House
Fabriek & Van Acht Rd, Isando
1600, Gauteng
South Africa
***
DHL Express's reply04 Jan 2023, 11:53
Official
Dear Roelan,
Thank you for bringing this matter to our attention
We apologise for the inconvenience this may have caused and assure you of our best efforts to rectify the matter as soon as possible.
We acknowledge the receipt of your enquiry and confirm that the relevant department are working hard to resolve the matter as quickly as possible
One of our customer service Executives will be in touch with you within 2hours. E Mails received out of business hours and on weekends - responses might take us a little bit longer .
We look forward to being of service to you!
Kind Regards,
DHL Executive office - ZA | DHL Express
DHL International (Pty) Ltd t/a DHL Express
DHL House
Fabriek & Van Acht Rd, Isando
1600, Gauteng
South Africa
***
Thank you for bringing this matter to our attention
We apologise for the inconvenience this may have caused and assure you of our best efforts to rectify the matter as soon as possible.
We acknowledge the receipt of your enquiry and confirm that the relevant department are working hard to resolve the matter as quickly as possible
One of our customer service Executives will be in touch with you within 2hours. E Mails received out of business hours and on weekends - responses might take us a little bit longer .
We look forward to being of service to you!
Kind Regards,
DHL Executive office - ZA | DHL Express
DHL International (Pty) Ltd t/a DHL Express
DHL House
Fabriek & Van Acht Rd, Isando
1600, Gauteng
South Africa
***