1 reviews | Active since Jul 2017

12 Jul 2017, 16:34

DHL = Determined to be Horrible Logistics

<p>DHL is a horrible company to deal with, over promising and under delivering. </p> <p>I paid for an express service and nothing about my shipment has been express. </p> <p>My experience has been horrible to say the least. Feedback has not been forthcoming and I have made over 20 calls to follow up on my shipment. Utterly dissatisfied !!!</p> <p> </p>

0
Replies (1)
DHL Express
DHL Express's reply12 Jul 2017, 17:15
Official

Dear Greg,

Thank you for bringing matter to our attention and please accept my sincere apology on behalf of DHL Express for the inconvenience and undue frustration caused by this matter.

As per our conversation, I am in contact the relevant department to get the matter resolved swiftly. I will email you my contact details shortly.

Kindest regards

Avery Visagie

Customer Care Executive