DHL Delivery time

Hi, Please see the message I put on there website (DHL) under complaints - I hope I get an answer from there.<br> <br> Ref nr *** was send from Namibia 13 January 2015. <br> In their office by 17 January 2015.<br> I phoned a couple of times for the invoice to pay. I only received the invoice on 20 February 2015 - it has been paid the same day. <br> The parcel has been released on 27 February 2015. <br> Today, 11 March when I phone the parcel was still sitting in their offices in Johannesburg - 2 weeks after it had been released.<br> <br> Please note - FOR EACH OF THESE STEPS I HAD TO PHONE!. This is the worst service I had in years - and I had a couple of bad services, trust me. I spoke to Aletta today and she said she will make sure that the parcel will go out, hopefully today. Her supervisor, Amesh Dayabhai, will also follow it up today and she gave me a name of the manager in operations - Wayne Petersen - who I will e-mail as well. Kindly supply me with an answer. <br> <br> Please note, I still wait for my parcel..<br>