DHL Delivery nightmare (Township edition)!!!!

I am supposed to receive a package from the UK that was shipped last week (11 July 2023). The package was due for delivery yesterday already(18 July 2023) but even now (19 July 2023) no one can tell me why my package is not being delivered. Well to start with, if you stay in a township or rural area like I do, DHL will hand over your package to a "third party agent" who delivers to an area DHL can't be bothered with. Mind you, the cost of shipping this parcel to me was almost double the value of the package contents.

On Monday (17 July 2023) I was the one who called DHL to confirm the delivery of my package for the next day, as it was listed as the delivery date. I was assured that my package will be delivered on the 18th and it has been handed over to RAM. Again yesterday on the 18th, towards the end of the day; I called DHL because I saw that there is no sign my package will be delivered and suddenly at that point, I am now told that there is something wrong with my phone number. They say they will contact RAM, but just after 4pm I receive a "DO NOT REPLY" email from DHL stating that there is more consignee information needed, and again I was the one who had to call DHL to find out what the email meant. I was told again that a tracking agent will contact me this morning (19th July 2023) around 9am and they did contact me, but now all of a sudden I was now again supposed to confirm the delivery address, the same address that was delivered to last week because it is the same address that I have registered on the DHL app but all of a sudden there is something wrong with my address. And the tracking agent could not even confirm with me if my package is out on delivery, instead, they say they will get back to me around 12pm with feedback.

I DO NOT WANT FEEDBACK, I JUST WANT MY PACKAGE DELIVERED SINCE IT IS ALREADY A DAY LATE. It is very clear that if you don't stay in a suburb, DHL won't bother much about the delivery of your package and they will just hand it over to other people who won't be bothered to deliver on the day that DHL agreed to with you and once they hand over this package, they even stop checking if there are any issues, you will be left running around like a headless chicken to look for answers. This is the worst service experience ever and what hurts more than anything is the cost of shipping that I paid and the money to have this shipment cleared, money that was paid even before the package arrived in SA. But to this point, no one knows when I'm going to receive my late package; THEY WILL STILL GET BACK TO ME!!!!