DHL delivers on time and with excellent communications and processes, despite COVID-19

Over the December period, I ordered a few items on eBay from the UK and US. Those that were shipped by DHL arrived on time and their communications to me were good and the import duties payment process seamless. And this despite the pressures brought on by COVID-19. Well done DHL. I cannot say the same for FedEx Express though - their service was abysmal, disjointed customer communications, confusing and random processes around import duties payment and delays. ******* service from FedEx Express, especially compared to the brilliant and on-time service of DHL.