AB
Andrew B
1 reviews | Active since Oct 2024
03 Oct 2024, 10:31
DHL
Sent item for R25K and DHL doesn't even let the receiver know it has arrived. When you ask them why they just send you a mail saying we have now let them know....
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DHL Express's replyOfficial
03 Oct 2024, 10:53Dear Andrew
Thank you for bringing your complaint to our attention. We take customer satisfaction seriously and are glad to hear from you.
Firstly, I would like to apologize for the frustration you've been experiencing recently. I want you to know that we appreciate your feedback. It will allow us to resolve any problems that occur and help us to improve our services.
Kindly allow us to investigate and we will provide an update in the next 2 hours.
Kind Regards
DHL Express Customer Care
Thank you for bringing your complaint to our attention. We take customer satisfaction seriously and are glad to hear from you.
Firstly, I would like to apologize for the frustration you've been experiencing recently. I want you to know that we appreciate your feedback. It will allow us to resolve any problems that occur and help us to improve our services.
Kindly allow us to investigate and we will provide an update in the next 2 hours.
Kind Regards
DHL Express Customer Care
DHL Express's reply03 Oct 2024, 10:53
Official
Dear Andrew
Thank you for bringing your complaint to our attention. We take customer satisfaction seriously and are glad to hear from you.
Firstly, I would like to apologize for the frustration you've been experiencing recently. I want you to know that we appreciate your feedback. It will allow us to resolve any problems that occur and help us to improve our services.
Kindly allow us to investigate and we will provide an update in the next 2 hours.
Kind Regards
DHL Express Customer Care
Thank you for bringing your complaint to our attention. We take customer satisfaction seriously and are glad to hear from you.
Firstly, I would like to apologize for the frustration you've been experiencing recently. I want you to know that we appreciate your feedback. It will allow us to resolve any problems that occur and help us to improve our services.
Kindly allow us to investigate and we will provide an update in the next 2 hours.
Kind Regards
DHL Express Customer Care