DHL Customer Care Hehehe
<p>Do not expect DHL to call you to advise you that your shipment has arrived and can be released after the VAT has been settled. Rather expect your own staff to track the shipment and phone them and beg for an invoice. Then send them pop and then see them blame customs for not releasing the shipment. Expect your DHL express (haha) to take 5 days OR Thambo to your office.</p>
Good morning Donald,
Thank you for bringing your concern to my attention and i would like to apologise for the inconvenience.
I attempted to contact you on the number provided yet you were not available. i have been advised to contact you after 9.00AM.
Your shipment has been released and is currently with our driver out for delivery. I am still investigating your main concern of not being informed of your shipments arrival and processes thereof.
Kindly allow me to conclude my investigation and provide you with feed back.
Regards
Mulondi Dzebu
Customer Care Executive
DHL Express
DHL House
Fabriek & Van Acht Rd, Isando
1600, Gauteng, South Africa
Telephone: +27 (11) ***
Good morning Donald,
Thank you for bringing your concern to my attention and i would like to apologise for the inconvenience.
I attempted to contact you on the number provided yet you were not available. i have been advised to contact you after 9.00AM.
Your shipment has been released and is currently with our driver out for delivery. I am still investigating your main concern of not being informed of your shipments arrival and processes thereof.
Kindly allow me to conclude my investigation and provide you with feed back.
Regards
Mulondi Dzebu
Customer Care Executive
DHL Express
DHL House
Fabriek & Van Acht Rd, Isando
1600, Gauteng, South Africa
Telephone: +27 (11) ***
Good morning Donald,
Thank you for bringing your concern to my attention and i would like to apologise for the inconvenience.
I attempted to contact you on the number provided yet you were not available. i have been advised to contact you after 9.00AM.
Your shipment has been released and is currently with our driver out for delivery. I am still investigating your main concern of not being informed of your shipments arrival and processes thereof.
Kindly allow me to conclude my investigation and provide you with feed back.
Regards
Mulondi Dzebu
Customer Care Executive
DHL Express
DHL House
Fabriek & Van Acht Rd, Isando
1600, Gauteng, South Africa
Telephone: +27 (11) ***
Good morning Donald,
Thank you for bringing your concern to my attention and i would like to apologise for the inconvenience.
I attempted to contact you on the number provided yet you were not available. i have been advised to contact you after 9.00AM.
Your shipment has been released and is currently with our driver out for delivery. I am still investigating your main concern of not being informed of your shipments arrival and processes thereof.
Kindly allow me to conclude my investigation and provide you with feed back.
Regards
Mulondi Dzebu
Customer Care Executive
DHL Express
DHL House
Fabriek & Van Acht Rd, Isando
1600, Gauteng, South Africa
Telephone: +27 (11) ***