TC
Teresa C
1 reviews | Active since Jun 2014
31 Oct 2024, 15:36
DHL Courier International THE WORST DON'T TRUST THEM WITH YOUR PACKAGE ! ! !
The worst experience paid TOP DOLLAR for EXPRESS OVERNIGHT Delivery 3rd day and my parcel is still not delivered
VERY UNHAPPY Stay Away From Using DHL COURIERS they are the worst
Really a ******* you can't depend on them ! ! !
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Replies (3)0
Replies (3)TC
Teresa C's updateReviewer Update
31 Oct 2024, 16:55Before 10h30 but you send the message at 15h54 ??????????
You guys are not FUNNY !!!!!!
You guys are not FUNNY !!!!!!
TC
Teresa C's update31 Oct 2024, 16:55
Reviewer Update
Before 10h30 but you send the message at 15h54 ??????????
You guys are not FUNNY !!!!!!
You guys are not FUNNY !!!!!!
TC
Teresa C's updateReviewer Update
31 Oct 2024, 17:24Awaiting your response tomorrow by 10h30.
I request a full REFUND because DHL's motto is DHL Overnight and outlying areas 1 day delay ..... but here below you can see my parcel was only collected today on day 3
I paid before 2pm on Tuesday 29/10/2024 they promised collection would happen on 29/10/204 and parcel would be in transit on 30/10/2024 and delivered on 31/10/2024
But here you can see parcel was only collected on 31/10/2024 please see email notification I received from DHL below:
Notification for shipment event group "Picked up" for 31 Oct 24.
I request a full REFUND because DHL's motto is DHL Overnight and outlying areas 1 day delay ..... but here below you can see my parcel was only collected today on day 3
I paid before 2pm on Tuesday 29/10/2024 they promised collection would happen on 29/10/204 and parcel would be in transit on 30/10/2024 and delivered on 31/10/2024
But here you can see parcel was only collected on 31/10/2024 please see email notification I received from DHL below:
Notification for shipment event group "Picked up" for 31 Oct 24.
EVENT CATEGORY
31 Oct 24 4:14 PM - Shipment picked up - PORT ELIZABETH,SOUTH AFRICA
31 Oct 24 4:14 PM - Shipment picked up - PORT ELIZABETH,SOUTH AFRICA
TC
Teresa C's update31 Oct 2024, 17:24
Reviewer Update
Awaiting your response tomorrow by 10h30.
I request a full REFUND because DHL's motto is DHL Overnight and outlying areas 1 day delay ..... but here below you can see my parcel was only collected today on day 3
I paid before 2pm on Tuesday 29/10/2024 they promised collection would happen on 29/10/204 and parcel would be in transit on 30/10/2024 and delivered on 31/10/2024
But here you can see parcel was only collected on 31/10/2024 please see email notification I received from DHL below:
Notification for shipment event group "Picked up" for 31 Oct 24.
I request a full REFUND because DHL's motto is DHL Overnight and outlying areas 1 day delay ..... but here below you can see my parcel was only collected today on day 3
I paid before 2pm on Tuesday 29/10/2024 they promised collection would happen on 29/10/204 and parcel would be in transit on 30/10/2024 and delivered on 31/10/2024
But here you can see parcel was only collected on 31/10/2024 please see email notification I received from DHL below:
Notification for shipment event group "Picked up" for 31 Oct 24.
EVENT CATEGORY
31 Oct 24 4:14 PM - Shipment picked up - PORT ELIZABETH,SOUTH AFRICA
31 Oct 24 4:14 PM - Shipment picked up - PORT ELIZABETH,SOUTH AFRICA
DHL Express's replyOfficial
31 Oct 2024, 18:46Good Day Teresa
The above is noted and we will address your concerns and our conversation will continue from our email porta.
Once again, we sincerely apologise for the inconvenience caused by the incident
Kind Regards,
DHL Express Customer Care
The above is noted and we will address your concerns and our conversation will continue from our email porta.
Once again, we sincerely apologise for the inconvenience caused by the incident
Kind Regards,
DHL Express Customer Care
DHL Express's reply31 Oct 2024, 18:46
Official
Good Day Teresa
The above is noted and we will address your concerns and our conversation will continue from our email porta.
Once again, we sincerely apologise for the inconvenience caused by the incident
Kind Regards,
DHL Express Customer Care
The above is noted and we will address your concerns and our conversation will continue from our email porta.
Once again, we sincerely apologise for the inconvenience caused by the incident
Kind Regards,
DHL Express Customer Care