1 reviews | Active since Jan 2019
DHL con artists charging R2626-00 to deliver 2 pieces of paper!
DHL charging R 2626-00 for 2 pieces of paper!! ************ WITH TRANSGLOBAL it seems these two con artist companies know how to **** clients! We were quoted R 650 all in by Transglobal to collect 2 documents in England and have them delivered to us in SA. DHL quoted us R 1200 for the same 2 pieces of paper, but did not inform us that they would use DHL , whom we didnt want to use, due to their bad reputation. We get a call today from DHL (why as we werent using them) to tell us we owe them R1 823 to deliver the docs, or they will 'send them back". Nice way of saying we are holding your docs to ransom. And who decided 2 pieces of paper are worth R 1263-00 each?! DO NOT USE either of these *********** companies! BTW DHL this is going on 2 Facebook pages with 30 000 followers who also need docs delivered. R750 each for 2 pieces of paper- what a good con you have going! At least we know now who NOT to use for the docs for Australia, NZ and the UK. And their online payment system has a VIRUS!
Thank you for bringing your concern to my attention and I would like to apologise for the inconvenience.
As discussed, your shipment is being held by customs as your shipment was incorrectly declared from origin as a commodity instead of it being classified as documents. For this reason and the declared reconstruction value your shipment incorrectly attracted vats and duty which were indicated to you yesterday. I regret the frustration that you have had to deal with and I will be rectifying the declaration and framing of your shipment.
Kindly allow me to begin rectifying your shipments declaration accordingly and I will contact you this afternoon prior to 1430 to advise you further.
Regards
Mulondi Dzebu
www.dhl.com
Thank you for bringing your concern to my attention and I would like to apologise for the inconvenience.
As discussed, your shipment is being held by customs as your shipment was incorrectly declared from origin as a commodity instead of it being classified as documents. For this reason and the declared reconstruction value your shipment incorrectly attracted vats and duty which were indicated to you yesterday. I regret the frustration that you have had to deal with and I will be rectifying the declaration and framing of your shipment.
Kindly allow me to begin rectifying your shipments declaration accordingly and I will contact you this afternoon prior to 1430 to advise you further.
Regards
Mulondi Dzebu
www.dhl.com