DS
Derek S
1 reviews | Active since Dec 2016
10 Aug 2022, 15:50
DHL charges
I needed to send 4 A4 pages to the Master of the High Court in Cape Town. I live a few kilometers away in Newlands. In Jan 2022 for a similar task they charged me a whopping R417. This time, for a similar package they said it would be R480. I cancelled in disgust. How do they justify these original and increased costs?
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Replies (1)DHL Express's replyOfficial
10 Aug 2022, 16:38Dear Derek, Thank you for reaching out to DHL Express We assure you of our best Services at all times and best efforts to help resolve the matter as soon as possible. Please expect a phone call from our Customer Care representatives to provide you with a range of freight services available to meet your requirements Should you require further assistance, please feel free to contact us and we will gladly assist
Best Rgds,
DHL Customer care department - ZA | DHL Express DHL International (Pty) Ltd t/a DHL Express DHL House Fabriek & Van Acht Rd, Isando 1600, Gauteng South Africa ***
Best Rgds,
DHL Customer care department - ZA | DHL Express DHL International (Pty) Ltd t/a DHL Express DHL House Fabriek & Van Acht Rd, Isando 1600, Gauteng South Africa ***
DHL Express's reply10 Aug 2022, 16:38
Official
Dear Derek, Thank you for reaching out to DHL Express We assure you of our best Services at all times and best efforts to help resolve the matter as soon as possible. Please expect a phone call from our Customer Care representatives to provide you with a range of freight services available to meet your requirements Should you require further assistance, please feel free to contact us and we will gladly assist
Best Rgds,
DHL Customer care department - ZA | DHL Express DHL International (Pty) Ltd t/a DHL Express DHL House Fabriek & Van Acht Rd, Isando 1600, Gauteng South Africa ***
Best Rgds,
DHL Customer care department - ZA | DHL Express DHL International (Pty) Ltd t/a DHL Express DHL House Fabriek & Van Acht Rd, Isando 1600, Gauteng South Africa ***
