DS
Derek S

1 reviews | Active since Dec 2016

10 Aug 2022, 15:50

DHL charges

I needed to send 4 A4 pages to the Master of the High Court in Cape Town. I live a few kilometers away in Newlands. In Jan 2022 for a similar task they charged me a whopping R417. This time, for a similar package they said it would be R480. I cancelled in disgust. How do they justify these original and increased costs?

0
Replies (1)
DHL Express
DHL Express's reply10 Aug 2022, 16:38
Official
Dear Derek,  Thank you for reaching out to DHL Express  We assure you of our best Services at all times and best efforts to help resolve the matter as soon as possible.  Please expect a phone call from our Customer Care representatives to provide you with a range of freight services available to meet your requirements  Should you require further assistance, please feel free to contact us and we will gladly assist 

Best Rgds,
 DHL Customer care department  -  ZA | DHL Express  DHL International (Pty) Ltd t/a DHL Express DHL House Fabriek & Van Acht Rd, Isando 1600, Gauteng South Africa  ***