mS
mohsin S

1 reviews | Active since Jun 2016

23 Jun 2016, 09:35

DHL CAR INSURANCE COMPLAINT

<p> A DHL DELIEVERY VAN REVERSED AND BUMPED INTO MY CAR ALMOST 2 MONTHS AGO! , I INFORMED THEM , THE ASKED ME TO SEND THEM THE NECCESSARY DOCUMENTS , SO I SENT THEM , THEY REP**** ME WITH THE WRONG DOCUMENTS FROM 2015 WHEN THIS HAPPENED IN 2016 ! THEY ONLY SENT ME HALF THE MONEY BACK AND IM SURE STOLE THE OTHER HALF OF THE MONEY , OR SOME SO CALLED DHL SUPERVISER POCKETED THE OTHER HALF OF MY MONEY , HE SAID THEY WILL REPLACE MY CAR DOOR WITH A SECOND HAND DOOR!!! ??? I MEAN COME ON ! , MY CAR HAS NEVER BEEN IN A SMASH , DHL SMASHES MY CAR AND WANTS TO REPLACE MY BRAND NEW CAR WITH A **** SECOND HAND DOOR!!!! IM SORRY , I WILL HAVE A BRAND NEW DOOR AS MY CAR WAS IN ITS ORIGINAL CONDITION!!!! ITS BEEN ALMOST 2 MONTHS NOW AND I ODNT HEAR ANYTHING FROM DHL ! I WILL TAKE THIS UP FURTHER IF I DONT GET THE REMAINDER OF MY MONEY BY THE END OF THE MONTH! ITS MY ONLY MEANS OF TRANSPORT!!!!</p> <p> </p> <p>DHL - A SO CALLED REPUTABLE COMPANY! </p>

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Replies (1)
DHL Express
DHL Express's reply23 Jun 2016, 12:02
Official

Dear Sayed,

Thank you for bringing this to our attention.

I will forward your complaint to our Fleet Manager who will be making contact and assisting you in getting this resolved.

Kind Regards

Nicole Pietersen

Customer Care Executive Office