DHL! Can you really not do better?

Here we go again...DHL. What pathetic service once again. First of all, 3 shipments in a row they get the customs sheet wrong and overcharge me. By the 3rd one I couldnt even be bothered to argue and for them to fix it, I just paid to get it over with. But this is not why I am writing this. One of my shipments have now been with them for 3 weeks. Yes, I already paid my customs and every day I just hear the same thing. It has been stopped by costoms. Nothing is happening. We are losing money every day with them not doing their job. Unbelievble how some of these businesses still operates. Terrible service, once again!