DHL can not correct adress

Item: DHL Express
Rating: 2
Author: Chris B

I have been trying for months now to get our adress corrected on our DHL invoices. Everytime I have to phone and ask them to correct the adress. I can't find anyone who can correct it or explain to me why this is not possible. This is very time consuming and frustratring.

Helpful (0)

Replies (1)

DHL Express's replyOfficial

25 May 2015, 14:32

Hello chrisbosch,

Thank you for bringing this to our attention.

Kindly accept my apologies for all the inconvenience caused in changing the billing address of your account. Deen who looks after your account, he will be contacting you shortly in order to assist with the change of address on the account.

Please do not hesitate to contact us should you require further assistance.

Kind regards,

Akhona Mvuza

Customer Care Executive Office / South Africa

DHL Express's reply25 May 2015, 14:32

Official