1 reviews | Active since Sept 2016
DHL Bad service
DHL was supposed to deliver today, phoned met twice to confirm and never showed up. canceled most of my Sunday activities to accommodate them but they still didnt show up.
Dear Nico,
Thank you for writing to us and for bringing matter to our attention.
On behalf of DHL Express, I would like to apologize for the undoubted inconvenience the delay in delivery of the above shipment has caused.
Please provide us with your waybill / tracking number to assist and get the matter resolved. DHL Express does not deliver over the weekend unless arrangements was made and if such an arrangement was made and not honored I am really sorry.
Please expect an email from me shortly for more information to resolved this matter.
Kindest regards
Avery Visagie
Customer Care Executive
Dear Nico,
Thank you for writing to us and for bringing matter to our attention.
On behalf of DHL Express, I would like to apologize for the undoubted inconvenience the delay in delivery of the above shipment has caused.
Please provide us with your waybill / tracking number to assist and get the matter resolved. DHL Express does not deliver over the weekend unless arrangements was made and if such an arrangement was made and not honored I am really sorry.
Please expect an email from me shortly for more information to resolved this matter.
Kindest regards
Avery Visagie
Customer Care Executive